Esystems, Inc.

Summary Profile:
Established in 1998, Eystems Inc. is an information technology (IT) service provider founded by Glenwood L. Elam Jr. (President) and Carl-Stephan Marcelin (Vice-President & CTO) in New York City. Esystems was created to provide high quality "Technology Solutions that Fit!" to help our clients reach their business goals and objectives. Esystems offers IT services in the distinct business lines of Network Management, Systems Development, Helpdesk/Call Support Centers, and BlackBerry Technical Support and Program Management. Our portfolio reflects over ten years of experience in both federal and private sectors, teamed with a stolid commitment to volunteer service in surrounding DC and NY communities.

Business Classification:
Small Business (SB), Small Disadvantaged Business (SDB), *Graduated 8a

Corporate Profile:
Founded in: 1998
Annual Sales/Revenues: $3,000,000 USD
Number of Employees: 30

Core Capabilities/Competencies:
BlackBerry Technical and Program Management
Helpdesk/ Call Support Centers
Network Management
Systems Development

Geographic Presence:
National w/ limited International service.

Major U.S. Government Customers:
Department Of Transportation (DOT), Federal Aviation Administration (FAA), National Science Foundation (NSF)

Major Commercial Customers:
Access1, Business Consortium Fund, Boston Renaissance Charter Public School, Delta Sigma Theta Sorority, Inc., United Building Maintenance, Washington Suburban Sanitary Commission

Current/Past Performance Citations:

Dunn & Bradstreet customer survey rating 93+
National Science Foundation : Help Desk/Call Support Center
"I am writing to thank you and your team for the excellent work performed at the National Science Foundation. Since the beginning of the project we have received a 96% customer performance rating." - Dave H. Barkes, Senior VP & COO, Advanced Management Technology, Inc.
Washington Suburban Sanitary Commission: Database Development
"I would like to take the time to share our complete satisfaction with quality of service provided to WSSC by Esystems." - Vivian Morgan, Contract Manager
JP Morgan Chase Manhattan Bank: Network Administration
"As a result of the hard work of you and your team, our environment is very stable with minimal problems or complaints from the users." - Ian Roberts, JP Morgan Chase Manhattan Bank
National Martin Luther King National Memorial Project Foundation, Inc: Philanthropy
"On behalf of the MLK National Memorial Project Foundation, please allow me to thank you for the generous support provided." - Harry E. Johnson Sr., Esq., President,
Center for Independence of the Disabled, NY: Philanthropy
"We highly recommend Esystems for the NYC ADA Achievement Awards for their outstanding contributions to the American's with Disabilities Act." - Susan Scheer, CIDNY

Points of Contact:

Primary POC:
Name: Glenwood Elam
Title: President
Tel: 301.585.7710
Address: 8403 Colesville Road, Suite 350, Silver Spring, MD, 20910
E-Mail: gelam@esystemsinc.com

Secondary POC:
Name: Johann Lee
Title: Executive Associate

Tel: 301.585.7710
Address: 8403 Colesville Road, Suite 350, Silver Spring, MD, 20910
E-Mail: jlee@esystemsinc.com

Home Page: www.esystemsinc.com

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